How
can I order my fireworks?
You may order fireworks from us in a number of ways. Our entire range
is available for online purchase 24 hours a day via our secure shopping
cart, which accepts all major credit and debit cards (except American
Express) and allows you to browse and purchase from the comfort of your
desk. Alternatively you may call our lo-call order hotline on 08445 445
454 where our expert team can offer any advice or suggestions you require,
and process your order immediately. Finally you may print your order,
together with your payment details, and post or fax this to us. Full details
are on our contact page.
What
about delivery?
We
deliver anywhere in Mainland UK using our specialist hazardous goods courier.
Due to the cost of using a specialist explosives courier, we need to charge
a nominal £20 delivery fee for all orders under £500. Delivery
may take up to seven working days, so please order in plenty of time before
your event. However, if you need your fireworks more quickly, please give
us a call as we can usually arrange express delivery. You are also welcome
to collect your fireworks from any of our showrooms, which are open seven
days a week.
Is
this site secure and safe?
Our
shopping cart uses 128bit SSL encryption, which is the highest security
level available in the e-commerce industry. In lay terms this means that
all of your personal and payment details are securely scrambled whilst
being sent to us, and cannot be decoded or intercepted until they reach
our specialised software. We do not charge your card until the goods are
packed and ready for dispatch, so there is no chance of you paying for
items which are not available.
What
is BS 7114 : Part 2 :1988?
This is the standard as prescribed by the British Standards Institute
to which all fireworks supplied to the general public must conform. The
standard requires for all fireworks to be quality tested before they are
made available for sale, have adequate delay fuses and to display clear
warnings and instructions on the labels. All fireworks offered for sale
on fireworkfactory.com conform to both BS7114 and our own stringent quality,
safety and performance requirements.
When
can I use fireworks?
You can use fireworks at any time of the year, although recent government
legislation has set a nigh-time curfew after which they may not be used.
In general this curfew is 11:00pm, although there are exceptions on certain
dates. For a full breakdown of times and dates please view
this page. Please consider your neighbours and pets etc. when planning
a display - we recommend that in general displays should be held no later
than 10:00pm.
Where
can I use fireworks?
You can use fireworks on any privately owned ground providing you have
permission to do so. If you wish to carry out a display on public or common
land you must have approval from your local council and if applicable
the land owner.
How
much space do I need?
To carry out a display safely you will need a large area which is clear
of buildings, trees and any other hazards. You must have at least 25 metres
distance between spectators and the nearest firework and a drop zone to
the sides and rear of the firing area where debris and rocket sticks can
fall safely.
Who
should I notify?
As a matter of courtesy you should notify the local police, fire brigade,
local residents and livestock owners of the location, the date and the
time of your display. If your display is near the coast or an airport
you should also inform the coast guard and airport authorities.
How
should I set up my display?
All of our packs come with full instructions, plan layout and full details
of equipment and materials requirements. Purchase your fireworks for delivery
in good time for your display, this gives you time to familiarise yourself
with the contents of your pack. Allow yourself plenty of time to set up
your show on the day, don't leave it until it is getting dark. Once the
show is ready double check to make sure you have correctly secured all
fireworks. In case of wet weather we recommend protecting your fireworks
by wrapping them with plastic sheeting or bin liners. This can easily
be removed prior to firing the item, and will ensure the fuses remain
dry and ready to light.
What
are the different fireworks categories ?
There are four main categories as classified by BS 7114 : 2 :
1988.
Category
1: Indoor Fireworks - these include party poppers, table bombs
etc.
Category
2: Garden Fireworks - these have a minimum safe viewing distance
of 5 metres, and are designed to be safely used in most family gardens.
Includes such traditional favourites as small fountains, garden rockets,
roman candles etc.
Category
3: Display Fireworks - the largest fireworks on general sale
to members of the public. These fireworks must be operated at least 25
metres from spectators, buildings and other hazards, although we would
always recommend a greater distance if possible, and this may actually
improve your viewing of larger pieces.
Category
4: - partially assembled and specialist devices for professional
use only. These items must not be sold to or used by the general public.
Category 4 fireworks are not sold on fireworkfactory.com |
